Our company promises the following after-sales service:
1) Feedback and follow-up service for the shipped products, packaging quality, operating quality, and technical performance.
2) Provide customers with free after-sale services and consultation.
3) Solicit the user's rationalization of the product and improve the design.
4) Investigate and forecast market demand and propose a new generation of product performance plan.
5) Through the effective work of the system and thoughtful after-sales service system, expand users and establish new and old customer networks.
6) Compile the annual sales service work summary and account card, compare the characteristics of each user, and save it in the contract file for future reference.
7) During the warranty period, if damage occurs due to manufacturing quality problems or normal work cannot be performed, we will repair the spare parts or replace the spare parts for free, and bear the corresponding economic responsibilities.
8) We provide free technical services outside the warranty period. We are responsible for the warranty for life and charge only the component materials.
9) After-sales service time statute: After receiving the user's phone call, it will ensure that the reply within 12 hours, arrived at the scene 24 hours (except in remote areas).
10) Provide training service commitments: We provide free training for operation and maintenance personnel and provide convenience to acquirers before, during, or after delivery.